Delete Your Account
You can delete your Break Room account at any time, straight from the app. It takes effect immediately and can’t be undone. Uninstalling the app doesn’t delete your account.
Before You Delete
Cancel any subscription first
Deleting your account doesn’t cancel a Core or Pro subscription bought through the App Store or Google Play. Cancel it in your App Store or Google Play subscription settings. If you subscribed on our website, cancel under Account → Subscriptions → Manage subscription.
Hand over your league or team
You’ll be removed from your teams, leagues and competitions, and lose any captain or league admin role. If others rely on you to run a league or team, pass those roles on first.
Want a copy of your data?
Email drydenjamie@gmail.com before you delete your account and we’ll send you a copy.
Delete Your Account in the App
The quickest way is directly inside the Break Room app.
Open the Break Room app and sign in
Go to your profile and tap the cog (Settings) at the top right
Tap Sign-in & Security
Tap Delete Account at the bottom of the page
Confirm, and you’re signed out straight away
Can’t get into the app?
If you can’t sign in or no longer have the app, you can ask us to delete your account by email instead:
drydenjamie@gmail.comRequesting Deletion by Email
If you ask us by email, here’s what to expect.
Send a deletion request
Email drydenjamie@gmail.com with the subject Account Deletion Request, from the email address linked to your Break Room account, so we can confirm it’s you.
We confirm it’s you
We’ll reply within 2 working days. If you can’t email from your account’s address, we may ask a few questions to check the account is yours.
Your account is deleted
We’ll delete your account within 30 days of confirming it’s you, exactly as if you’d done it in the app, and email you when it’s done.
Opens a pre-filled email to drydenjamie@gmail.com
What Gets Deleted
When your account is deleted, the following is permanently removed:
- ✓Your name, nickname, profile photo, date of birth and gender. Your profile is renamed “Deleted User”.
- ✓Your sign-in details: your email address, password and any linked Apple, Google or Facebook sign-in.
- ✓Your team memberships, league and division places, competition entries, and any captain or league admin roles.
- ✓Pending join requests and invitations.
- ✓Your notifications, notification settings and the push notification tokens for your devices.
- ✓Your sponsor link clicks.
What We Keep
A few things are kept after your account is deleted, either so leagues stay accurate or because the law requires it. None of it is used for marketing.
Match results and statistics
Results you played in stay in league tables and other players’ statistics, shown as “Deleted User”, so past seasons remain accurate. They’re no longer linked to your name, email or any other personal details.
Purchase and billing records
If you bought a subscription or season registration, records of the purchase are kept by us and our payment providers (Apple, Google, RevenueCat and Stripe) to meet UK tax and accounting rules.
Crash reports
Crash reports sent before you deleted your account contain your player ID, but no name or contact details.
Advertising data
Information Google AdMob collected when showing you adverts is held by Google.
For more detail, see our Privacy Policy.
How Long It Takes
Immediately
Deleting in the app
Your personal details are removed and you’re signed out straight away
2 working days
Email requests answered
We reply to confirm it’s you
30 days
Email requests completed
At the latest, once we’ve confirmed it’s you
Questions?
If you have any questions about deleting your account or your data rights, get in touch and we’ll help you out.
Contact Support